Privacy Policy

This privacy policy sets out how The ForestLink uses and protects any information that you give The ForestLink  when you use this website.

The ForestLink  is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

The ForestLink  may change this privacy policy from time-to-time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This privacy policy is effective from February 2021.

What I collect

I may collect the following information:

  • name
  • contact information including email address
  • demographic information such as preferences and interests
  • other information relevant to customer surveys and/or offers

What I do with the information I gather

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • I may use the information to improve my products and services.
  • I may periodically send promotional email about new products, special offers or other information which I think you may find interesting using the email address which you have provided.
  • From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone or mail. I may use the information to customise the website according to your interests.

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure I have put in place suitable solutions to safeguard and secure the information I collect online.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

  • if you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by writing to me or emailing me via my contact form

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell me that you wish this to happen.

Complaints Procedure

If you encounter any problems with this website, please send your query or comments to [email protected]. I will investigate and respond to your issue.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The ForestLink and while I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The ForestLink. I have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The ForestLink takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.

The ForestLink